Privacy Policy
Last Updated: 15/06/2026
At La Franklin ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://lafranklin.com or submit information through our contact or enquiry forms.
Information We Collect
When you use our website, we may collect the following information:
- Full name
- Email address
- Phone number
- City
- Booking or accommodation requirements
- Any information voluntarily provided in enquiry or contact forms
- Technical information such as IP address, browser type, and website usage data
How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and request
- Provide information about room availability, rates, and services
- Provide information about room availability, rates, and services
- Improve our website and customer service
- Comply with legal and regulatory obligations
Contact Forms
When you submit a contact or enquiry form, the information provided is sent to our team and may be stored securely for customer service and booking-related purposes.
We only collect information necessary to respond to your request.
Cookies and Analytics
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic.
Cookies may be used to:
- Remember user preferences
- Monitor website performance
- Collect anonymous visitor statistics
You can disable cookies through your browser settings, although some website features may not function properly.
Data Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
- Service providers who help operate our website or booking services
- Government or regulatory authorities when required by law
- Professional advisors where necessary for legal or business purposes
Data Sharing
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain processing activities
